Return & Exchanges

At CAVALVE, we are committed to delivering your jewelry with care and efficiency.

Free Shipping: Orders over $68 qualify for free standard shipping.
Standard Shipping: Orders under $68 will be charged a flat shipping fee of $9.99 per order.
Delivery Time: Standard shipping typically takes 10-15 business days.

Once your order is processed, you will receive a tracking number via email so you can follow your package’s journey.

Your satisfaction is our priority. If you are not completely happy with your purchase, we offer a hassle-free return policy.

Return Window: You may return unworn and undamaged items within 30 days of delivery.
Eligibility: Items must be in their original packaging, with all tags and accessories included.
Non-Returnable Items: Customized pieces, final sale items, and gift cards are not eligible for returns.
Return Process:
1. Contact our support team at support@cavalve.com with your order number.
2. We will provide return instructions and a return shipping label if applicable.
3. Once received and inspected, we will process your refund within 5-7 business days.

Please note: Return shipping fees may apply unless the return is due to a defect or an error on our part.

If you wish to exchange an item for a different size or style, please initiate a return and place a new order for the desired item.

For any questions or assistance, our customer service team is happy to help! Reach out to us at support@cavalve.com.

SHIPPING & RETURNING